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Video Relay Service (VRS) lets people use sign language when making phone calls. With VRS, a caller using sign language can communicate with a live VRS interpreter by using a video connection. The VRS interpreter signs the telephone conversation with a sign language user and voices to a hearing person who uses a standard telephone. There is no charge to use VRS.

Benefits of Using VRS:

· Speed - Conversations are faster and more natural than traditional relay services.

· Feels Natural - Sign language users can express themselves naturally, including facial expressions and body language.

· Functional Equivalency - The ease and speed of conversation are similar to a hearing-to-hearing call.

· You Can Interrupt (and no “GA”) - It’s a natural two-way conversation with no long waits.

· No Need To Worry Over English - Slow typists and exclusive sign language users don’t face any communication barriers.

· Privacy - All calls are confidential to maintain your privacy.

· No Delays With Automated Telephone Transfer System - You can get through those “…for customer service, press one” phone systems much faster and easier than ever before.

· Equipment Choices - Works with most videophone systems, which means that you can choose the videophone you want.